I found out yesterday that my local barber is leaving the island soon. I’ll miss him as much for his excellent haircuts as his grumpy, opinionated personality. Even though I could have easily labeled him as rude, out-of-place, and genuinely disagreeable (at times), I challenged myself to look at each haircut as a time to...Read More

Here is something most business owners understand to some extent: a solid relationship with a supplier is invaluable, especially in times when many businesses are working near or at capacity. You need your supplier just as much as your suppliers need you. A little non-secret in the business world is that suppliers turn down business...Read More

Marketing expenses are often looked at very narrowly: how much did I spend on a promotion, and how much did I make on the promotion? Minus out expenses, and you’ll have a very crude measure of how much return you received on your marketing investment. That narrow focus, however, will not give you a complete...Read More