First, a big congratulations to all 2023 graduates! You have achieved a significant milestone in your life, which should give you a measured sense of pride. The world in 2023 certainly differs from 2013, 2003, or 1993. It used to be that the sensible path was to graduate from high school and then move immediately...Read More

Not so long ago, I was talking with an employee of a local company. I asked her how she likes working there.  She said, in an exasperated tone, that her boss “just sucks all the air out of the room” when he’s in the office. That expression has been stuck in my head since then....Read More

We’ve made plenty of mistakes at Kona Impact over the years, but there is one error in our thinking processes that we have made a few times over the years. Simply put, it was letting technology lead instead of letting the needs of our customers lead. Not only have we wasted money, but we’ve also...Read More

I went to lunch the other day to a small hamburger restaurant a bit off of Alii Drive. The restaurant, Island Ono Grill, is one of my favorites, but I could not help but feel a bit of amazement that there area near the restaurant was a bit like a ghost town. The restaurant�s neighboring...Read More

Kona Impact is thankful for …having great employees who do their best to provide awesome products and services to our customers. …the several hundred businesses that chose to do business with us in 2015. …our suppliers who have helped us go from two or three-day turnaround to same and next day turnaround this year. …those...Read More

We hear the same old tired complaining yearly about the IRONMAN in Kona. Here are the complaints I hear every year: “The athletes don’t spend any money here.” “Many businesses have to close on IRONMAN day.” “IRONMAN is a huge business, and it takes advantage of the goodness of the people of Kona.” “The athletes...Read More

Most of Kona Impact’s clients have a love-hate relationship with social media and review websites. When they get a lot of positive reviews, they are, of course, happy. When a customer or client writes a bad review, they are not happy. When a competitor plays dirty, they are furious. How do competitors play dirty online?...Read More

There are a few things that I use every day to ensure that I stay connected, remember ideas and allow me to stay productive online. I thought I�d share them, as they are all great ways to improve your business productivity. My favorite recent discovery is Dashlane. If you�re like me, you have tens of...Read More

I’ve had some good chats with clients this week about their marketing efforts. Some were sharing successes, and some were looking for ways to reinvigorate their businesses and sales. The one thing that was clear is that good marketing takes creativity and sustained effort. Here is a list of opportunities that you might help your...Read More

Taking an idea to a sustainable business is the goal of every business owner. It all starts with an idea, a dream if you will. How can I deliver a superior product to the marketplace? How can I offer a service that will solve a problem? How can I take a successful mainland concept and...Read More