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Apologies and Non-Apologies to Clients and Customers

Every business has to deal with unsatisfied clients or customers. At times, customers are irate and spewing all sorts of words, which they often regret, and at times the client just quietly finds another provider and moves on. As a consumer, I tend to take the latter approach; if a business does me wrong—at least […]

Wee Guys Fishing Tournament in Kona, Hawaii 2015

Whether it’s fishing on a million dollar fishing boat or fishing from a kayak, Kona offers awesome fishing for all budgets and types of fish. One of the most anticipated fishing tournaments of the year is the Wee Guys Fishing Tournament in June. This is a unique tournament because it limits the entrants to boats […]

Saturday Great Eats: Chirashi Sushi Don by Jiro

When I have time on Saturdays, I will highlight one locally owned and operated place to. Other than local ownership, my only criteria is that the food is awesome or great in some way. This weeks I’d like to put a spotlight on Chirashi Sushi Don by Jiro. It is located in a small kiosk […]

Think About it Friday: How to Kill Dreams

Taking an idea to a sustainable business is the goal of every business owner. It all starts with an idea, a dream if you will. How can I deliver a superior product to the marketplace? How can I offer a service that will solve a problem? How can I take a successful mainland concept and […]